02 Ago What is SEEN Project
The social phenomena involving marginalized people undergo sudden and unexpected evolutions
requiring creative and flexible skills in order to constantly develop innovative intervention
modalities, but the same phenomena generally emerge in a sort of wave-like pattern so that what
you meet in a country (for example in terms of drugs, drug use /patterns, migration, new
poverties) will probably be exported to another country in a short time. The social outreach
projects dealing with marginalized people are the first service provision capable of reading these
developments and offering the opportunity for a “just in time” exchange of different expertise.
This timeliness results in a significantly improved effectiveness of the activities.
Public and private social and health services across Europe run outreach programmes that
complement traditional services. These programmes reverse the traditional relationship where it
is the client that formally requests assistance, and try instead to reach the target people where
they can be met.
Outreach social workers can read the phenomena and needs concerning the target users almost in
real-time and can provide policy makers and the entire social services system with relevant and
objective information as well as guidance about possible solutions.
The high degree of variability in the contexts involved requires versatility from outreach workers
and continuous professional training that cannot be limited to traditional approaches. Experiencebased
learning carried out through exchanges among similar organizations proves necessary and
cannot be limited to short visits, seminars, conferences or project literature (documents, manuals,
final reports, articles etc.)of the most significant actors. The SEEN project therefore proposes onemonth
exchanges of outreach workers in NGOs having similar profiles and expertise in different
– Empowerment and capacity building for: outreach workers (both professional and peers)
directly involved and social and health workers (both professional and peers) indirectly
involved and their organisations.
– Mutual learning and sharing of best practices
– Monitoring and evaluation of teaching methods and informal/experience-based training
The target is represented by workers, educators, professionals and peers with at least three years’
experience in outreach, low –threshold, harm/risk reduction services. With their mix of expertise
and growth potential, they are the dynamic element of such services and a human resource we
must invest in.
Spending a month working with another team in another country will allow the participants to
learn about different modalities, techniques, ways of implementing social outreach activities but
also to share their own experience and provide an external competent point of view that can
result very useful for the host organization.). The whole process will be shown during different
training phases and through dissemination seminars involving different stakeholders (e.g social
workers, public officials, social and health professionals, policy makers etc.)